<?xml version="1.0" encoding="utf-8"?>
<rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:media="http://search.yahoo.com/mrss/" xmlns:psc="http://podlove.org/simple-chapters" xmlns:omny="https://omny.fm/rss-extensions" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:acast="https://schema.acast.com/1.0/" xmlns:podcast="https://podcastindex.org/namespace/1.0" version="2.0">
  <channel>
    <omny:organizationId>07b1a8ee-3aae-48b7-a2bf-acc9018a039e</omny:organizationId>
    <omny:networkId>b51dddcd-1aec-45e6-9aad-b15800238825</omny:networkId>
    <omny:programId>6bd15dcb-d318-48b1-878b-b15800239218</omny:programId>
    <omny:playlistId>dbfd7a70-121f-4758-9b20-b4a5009de32e</omny:playlistId>
    <language>en-GB</language>
    <atom:link rel="self" type="application/rss+xml" href="https://www.omnycontent.com/d/playlist/07b1a8ee-3aae-48b7-a2bf-acc9018a039e/6bd15dcb-d318-48b1-878b-b15800239218/dbfd7a70-121f-4758-9b20-b4a5009de32e/podcast.rss" />
    <atom:link rel="first" type="application/rss+xml" href="https://www.omnycontent.com/d/playlist/07b1a8ee-3aae-48b7-a2bf-acc9018a039e/6bd15dcb-d318-48b1-878b-b15800239218/dbfd7a70-121f-4758-9b20-b4a5009de32e/podcast.rss?page=1" />
    <atom:link rel="last" type="application/rss+xml" href="https://www.omnycontent.com/d/playlist/07b1a8ee-3aae-48b7-a2bf-acc9018a039e/6bd15dcb-d318-48b1-878b-b15800239218/dbfd7a70-121f-4758-9b20-b4a5009de32e/podcast.rss?page=1" />
    <title>The Leyton Orient Hour</title>
    <link>https://eastlondonradio.org.uk/</link>
    <description><![CDATA[<p>Helen Dewdney is The Complaining Cow, a consumer expert.</p>
<p> </p>
<p>Author of How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! and 101 Habits of an Effective Complainer, she helps consumers to fight for their rights and helps businesses increase sales through improving customer service.</p>
<p> </p>
<p>Regularly seen and heard in the media providing advice and opinion, she's also a business consultant, speaker and journalist, having written for many outlets including the Financial  Times, The Telegraph, Metro, This Is Money, The Sun and the Mirror.</p>
<p> </p>
<p>In this podcast, Helen interviews guests on an eclectic range of topics. These include insights into consumer issues, small businesses tips and tricks, regulators and more.</p>
<p> </p>
<p>This is an ELR Productions podcast from East London Radio</p>]]></description>
    <itunes:type>episodic</itunes:type>
    <itunes:summary>Helen Dewdney is The Complaining Cow, a consumer expert.



Author of How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! and 101 Habits of an Effective Complainer, she helps consumers to fight for their rights and helps businesses increase sales through improving customer service.



Regularly seen and heard in the media providing advice and opinion, she's also a business consultant, speaker and journalist, having written for many outlets including the Financial  Times, The Telegraph, Metro, This Is Money, The Sun and the Mirror.



In this podcast, Helen interviews guests on an eclectic range of topics. These include insights into consumer issues, small businesses tips and tricks, regulators and more.



This is an ELR Productions podcast from East London Radio</itunes:summary>
    <itunes:owner>
      <itunes:name>Shayne Brian</itunes:name>
      <itunes:email>shayne@badboysmedia.com.au</itunes:email>
    </itunes:owner>
    <itunes:author>Helen Dewdney</itunes:author>
    <itunes:explicit>no</itunes:explicit>
    <itunes:category text="Business">
      <itunes:category text="Marketing" />
      <itunes:category text="Entrepreneurship" />
    </itunes:category>
    <itunes:image href="https://www.omnycontent.com/d/playlist/07b1a8ee-3aae-48b7-a2bf-acc9018a039e/6bd15dcb-d318-48b1-878b-b15800239218/dbfd7a70-121f-4758-9b20-b4a5009de32e/image.jpg?t=1792005744&amp;size=Large" />
    <image>
      <url>https://www.omnycontent.com/d/playlist/07b1a8ee-3aae-48b7-a2bf-acc9018a039e/6bd15dcb-d318-48b1-878b-b15800239218/dbfd7a70-121f-4758-9b20-b4a5009de32e/image.jpg?t=1792005744&amp;size=Large</url>
      <title>The Leyton Orient Hour</title>
      <link>https://eastlondonradio.org.uk/</link>
    </image>
    <item>
      <title>The Leyton Orient Hour 14th October 2026</title>
      <itunes:title>The Leyton Orient Hour 14th October 2026</itunes:title>
      <description><![CDATA[<p>The first in our new series of The Leyton Orient Hour on ELR</p> <p>Our thanks to the whole team - Billy, Terry, Gareth, Martin, Paul and our pre-recorders</p> <p>Back next Weds 7pm on ELR. Also on podcast channels</p><p>See <a href="https://omnystudio.com/listener">omnystudio.com/listener</a> for privacy information.</p>]]></description>
      <content:encoded><![CDATA[<p>The first in our new series of The Leyton Orient Hour on ELR</p> <p>Our thanks to the whole team - Billy, Terry, Gareth, Martin, Paul and our pre-recorders</p> <p>Back next Weds 7pm on ELR. Also on podcast channels</p><p>See <a href="https://omnystudio.com/listener">omnystudio.com/listener</a> for privacy information.</p>]]></content:encoded>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:season>1</itunes:season>
      <itunes:episode>1</itunes:episode>
      <itunes:author>Helen Dewdney</itunes:author>
      <itunes:image href="https://www.omnycontent.com/d/clips/07b1a8ee-3aae-48b7-a2bf-acc9018a039e/6bd15dcb-d318-48b1-878b-b15800239218/26403607-70e1-4aed-a345-b4e3013d6e04/image.jpg?t=1792005946&amp;size=Large" />
      <media:content url="https://traffic.omny.fm/d/clips/07b1a8ee-3aae-48b7-a2bf-acc9018a039e/6bd15dcb-d318-48b1-878b-b15800239218/26403607-70e1-4aed-a345-b4e3013d6e04/audio.mp3?utm_source=Podcast&amp;in_playlist=dbfd7a70-121f-4758-9b20-b4a5009de32e" type="audio/mpeg">
        <media:player url="https://omny.fm/shows/the-complaining-cow/the-leyton-orient-hour-14th-october-2026/embed?media=Audio" />
      </media:content>
      <media:content url="https://www.omnycontent.com/d/clips/07b1a8ee-3aae-48b7-a2bf-acc9018a039e/6bd15dcb-d318-48b1-878b-b15800239218/26403607-70e1-4aed-a345-b4e3013d6e04/image.jpg?t=1792005946&amp;size=Large" type="image/jpeg" />
      <guid isPermaLink="false">26403607-70e1-4aed-a345-b4e3013d6e04</guid>
      <omny:clipId>26403607-70e1-4aed-a345-b4e3013d6e04</omny:clipId>
      <pubDate>Thu, 15 Oct 2026 13:37:00 +0000</pubDate>
      <itunes:duration>3599</itunes:duration>
      <enclosure url="https://traffic.omny.fm/d/clips/07b1a8ee-3aae-48b7-a2bf-acc9018a039e/6bd15dcb-d318-48b1-878b-b15800239218/26403607-70e1-4aed-a345-b4e3013d6e04/audio.mp3?utm_source=Podcast&amp;in_playlist=dbfd7a70-121f-4758-9b20-b4a5009de32e" length="57665256" type="audio/mpeg" />
      <link>https://omny.fm/shows/the-complaining-cow/the-leyton-orient-hour-14th-october-2026</link>
    </item>
  </channel>
</rss>