Shift Forward Health

Ron Books on Human-First AI & Arizona Becoming a Health Tech Hub (#499)

Tue, 14 Apr 2026 09:05:00 +0000

Ron Books, CEO of Net Health, talks about how he believes that AI is the only thing that can save the human element in healthcare, examples from the wound care and rehab therapy spaces, and how Arizona is becoming a health tech hub.

All that, plus the Flava of the Week about the CMS Health Tech Ecosystem’s First Wave event. How significant was it to see demos from more than 50 companies that are making good on their pledge to create a fully digital, patient-centered health system, and what’s your part in helping consumers understand and trust what’s possible now?

ANNOUNCING THE RAP COLLABORATIVE

Exciting news! We’re launching the Rap Collaborative, a curated group of founders, builders, and operators working together to grow the adoption of consumer-centered health. Through content, community, and co-creation, members help shape what’s next and get their perspective in front of the industry.

Interested in being part of it? Let’s talk.

Reach out to jared@ulteradigital.com.

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How Founders Can Partner With Medical Centers (#498)

Tue, 07 Apr 2026 09:05:00 +0000

Frank McGillin returns to share key lessons for digital health founders to partner with academic medical centers, curated from his time leading The Clinic by Cleveland Clinic.

All that, plus the Flava of the Week about Rock Health’s newly minted research on consumers’ use of AI chatbots. How quickly are health-related AI searches growing, and what actions tend to come next?

ANNOUNCING THE RAP COLLABORATIVE

Interested in being part of it? Let’s talk.

Reach out to jared@ulteradigital.com.

(#498)

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HIMSS '26: Omega, LDA, Certilytics, Med Tech Solutions, Cellhub, 86Borders, Minitab & Solventum (#497)

Mon, 06 Apr 2026 21:53:01 +0000

Live from ViVE '26, we wrap up our coverage from Las Vegas with a full lineup of health IT and health tech thought leaders on solving some of healthcare’s legacy data challenges with emerging tech.

Anurag Mehta, CEO and Co-Founder of Omega Healthcare, cuts through the challenges of having too many tools in revenue cycle and not enough clarity on what actually works.

Shawn Fichter, CEO of Legacy Data Access, describes how to reframe the way that we collect more data than ever … and then make clinicians hunt for it.

Elton Tavenner, Chief Technology Officer at Certilytics, shares how to flip the narrative from How to use AI to how to get better answers from data we can trust.

Vik Sheshadri, CTO at Med Tech Solutions, discusses how access in the workflow is still the real issue.

John Tonthat, Chief Revenue Officer at Cellhub Enterprises, and Wes Rhodes, Strategist & CTO at Freeman Health System, tell the benefits of Hospitals Without Walls, Isolated Recovery Environments, and Strategic Cost Optimization.

Dan McDonald, Co-Founder and CEO of 86Borders, shares what actually drives meaningful member engagement, especially for vulnerable populations.

Mikhail Golovnya, Senior Advisor Data Scientist at Minitab, offers a much-needed reality check on where we actually are with AI today.

And to wrap up the episode, we learn what it take operationally to make AI successful on the ground from Solventum's Hari Bala, Chief Technology Officer, Health Information Systems, and Thea Campbell, Global Business Director, Revenue Cycle - Revenue Integrity.

All interviews are available on the Healthcare Rap and Healthcare Now Radio YouTube channels.

All that, plus our latest shout out to consultants who are helping to guide conversations and bring clarity.

USE OUR PLATFORM TO CONNECT WITH HEALTHCARE INNOVATORS

Healthcare Rap continues to be a top platform for thought leadership on consumer-centered health, and our new partnership with Healthcare Now Radio expands our distribution further than ever. Keep us in mind as you're looking for new, creative ways to tell your story to healthcare leaders. Request our media kit today at jared@ulteradigital.com.

(#497)

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Let's Talk About Men's Health (#496)

Tue, 31 Mar 2026 09:05:00 +0000

Reza Amin, CEO of Bastion Health, talks about founding the first nationwide virtual men’s health clinic, access gaps that may surprise you, and the scope of outcomes that can be improved when more men are willing to be part of the health conversation.

All that, plus the Flava of the Week about the launch of Perplexity Health. How is Perplexity staking its claim to being the most trusted AI engine for health answers, and how can we make an unbiased effort to evaluate new health AI tools from the consumer's point of view?

USE OUR PLATFORM TO CONNECT WITH INNOVATORS IN CONSUMER HEALTH

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HIMSS ’26: CMS Health Tech Ecosystem Updates from Ryan Howells (#495)

Fri, 27 Mar 2026 21:21:37 +0000

Live from the Healthcare Now Radio studio at HIMSS, Jared speaks with Ryan Howells, Principal at Leavitt Partners. Ryan recaps a series of recent announcement from CMS about their Health Tech Ecosystem, what’s coming next, and why it’s significant for anyone paying attention to the consumer experience space.

All that, plus our newest shout out to consumer and retail brands working in healthcare.

USE OUR PLATFORM TO CONNECT WITH HEALTHCARE INNOVATORS

(#495)

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The Pose Fitness Story: How Markerless Motion Capture Improves Your Form (#494)

Tue, 24 Mar 2026 09:05:00 +0000

Andy Grove, Founder of Pose Fitness, talks about how the need to cut through the hype in the fitness industry, where clinicians turn for fitness data, and the impact of exiting the Comfort Phase of Humanity.

All that, plus the Flava of the Week about Google Health’s Checkup event. What did their Chief Medical Officer announce during the livestream, and how might it contribute to the democratization of personal health insights?

USE OUR PLATFORM TO CONNECT WITH HEALTHCARE INNOVATORS

(#494)

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ViVE '26: Heidi Health, Clinical Architecture, Ovatient, DexCare & Island (#493)

Fri, 20 Mar 2026 17:14:07 +0000

Live from ViVE '26, we wrap up our coverage from Los Angeles with a full lineup of health IT and health tech thought leaders. John Kirkman, VP of Government, Healthcare, and Education at Island, shares how the AI conversation is becoming more operational. Charlie Harp, CEO and Founder of Clinical Architecture, encourages health data suppliers to get out there and improve the quality of their data.

Dr. Nancy Cibotti, CMIO at Heidi Health, discusses how the company has hit the ground running in 2026. Ovatient CEO and Founder Michael Dalton discussed trends in self-pay and virtual first care. The team at DexCare discussing the real challenges for health system when they look at access and capacity: CEO Matt Blosl, Regional Directors Tim Collins and Michael Murphy, VP of Commercial Operations Bryce McGee, and Kory Booher, Southeast Director of Partnerships.

All that, plus our newest shout out to healthcare marketing and digital teams.

USE OUR PLATFORM TO CONNECT WITH HEALTHCARE INNOVATORS

(#493)

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AICareStandard.com – Taming the Wild West of Health AI (#492)

Tue, 17 Mar 2026 09:05:00 +0000

What will it take for ChatGPT, Claude, Copilot and others to adopt industry standards that preserve consumer safety? Aaron Patzer, Founder of Vital and Mint.com, dives deep into the need for a standard in patient-facing health AI, the effects of not having one, and his advice for consumers when using AI applications to answer health questions.

All that, plus the Flava of the Week about Microsoft launching Copilot Health last week. How are Big Tech's investments in healthcare AI platforms changing the game for patients and providers, as well as showing us the need for guardrails and a shared understanding of how they work?

USE OUR PLATFORM TO TELL YOUR STORY

Healthcare Rap is a top platform for thought leadership on consumer-centered health, and our new partnership with Healthcare Now Radio expands our distribution further than ever. Keep us in mind as you're looking for new, creative ways to tell your story to healthcare leaders. Request our media kit today at jared@ulteradigital.com.

(#492)

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ViVE '26: Aegis Ventures' John Beadle on the Economics of Consumer Health (#491)

Fri, 13 Mar 2026 22:20:42 +0000

Live from ViVE '26, John Beadle, Managing Partner and Co-Founder of Aegis Ventures, helps Jared understand the economics of consumer-driven health. Jon discusses the shift to consumer health through the eyes of an investor, where the money’s going in 2026, and how several solutions in the Aegis portfolio are reframing what "patient-centric" really means.

USE OUR PLATFORM TO TELL YOUR STORY

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Dr. Wendy Sue Swanson & the Story of Skinmetal (#490)

Tue, 10 Mar 2026 14:58:52 +0000

Dr. Wendy Sue Swanson offers an inside look at her journey founding Skinmetal, why she believes that for-profit consumer product companies CAN be public health entities, and what has and hasn’t changed since her days as an early pioneer of social media in medicine.

All that, plus the Flava of the Week about the launch of Lilly Employer Connect. Is the platform a signal that the direct-to-employer space is heating up for preventive care, and will it ultimately give consumers better priced access to name-brand obesity treatments?

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(#490)

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ViVE ’26: Celebrating Funding Milestones in Women’s Health (#489)

Thu, 05 Mar 2026 09:05:00 +0000

Live from ViVE '26, Jared speaks with Muse Capital Co-Founder and General Partner Rachel Springate about the economics of consumer health, how she evaluates investment opportunities, and her top advice for founders building in the space, then they celebrate how far Muse has come in 10 years by overcoming historic funding gaps for women’s health.

All that, plus our newest shout-out to venture capital firms working in consumer health.

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(#489)

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Can Direct Primary Care Save Families $1,000/Month? (#488)

Tue, 03 Mar 2026 09:05:00 +0000

Dr. Josh Umbehr, Founder of Atlas.MD, shares the financial benefits of direct primary care to both patients and providers, how Atlas’ insurance product works, and why he believes healthcare should be too inexpensive to insure in the first place.

All that, plus the Flava of the Week about Nourish offerings free lab work. What’s behind them now integrating lab work into their digital nutrition services, and is this a signal of where preventive care is headed?

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(#488)

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The Quest To Make Consumer Health Apps Sticky (#487)

Tue, 24 Feb 2026 15:46:17 +0000

Stephen Rouse shares the gap in the market that led him to found Savva AI, why screenings play such a large role in engagement, and what’s possible when you unleash AI on your medical records.

All that, plus the Flava of the Week about Garmin’s meal tracking feature. What can we learn from the way that meal tracking has evolved, and why is it now considered an essential feature of wellness apps?

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(#487)

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Primary Care, Platforms & the Push for ROI (#486)

Tue, 17 Feb 2026 09:05:00 +0000

Frequent contributor Paul Schrimpf returns to highlight trends he’s uncovering between workforce reconfiguration, primary care, and the "platformification" of care delivery.

Healthcare has to get better at connecting the dots.

All that, plus the Flava of the Week about Amazon One Medical’s first partnership in the at-home preventive screening space. How is their newly announced partnership with Reperio Health a signal of growth for preventive care, and what attributes of their solution can appeal to the masses?

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How Sesame Can Offer the Wegovy Pill at Cash-Pay Prices (#485)

Tue, 10 Feb 2026 09:05:00 +0000

Dr. Michael Botta, President and Co-founder of Sesame, shares details of their newly announced partnership to offer the Wegovy pill, their continued relationship with Costco, how their clinicians approach patients who are loading their medical records to ChatGPT, and more insights from the quickly expanding cash pay side of healthcare.

All that, plus the Flava of the Week about the health at home waiver being extended for five more years. Now that these programs have the certainty they’ve been fighting for, how can we advocate for the innovations that leaders have been asking for all along?

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How AI Weight Loss Coaches Complement Clinical Care (#484)

Tue, 03 Feb 2026 09:05:00 +0000

Ro Huntriss, Chief Nutrition Officer for Simple Life, shares how their AI weight loss coach complements clinical care, what they’ve learned about driving personal health behaviors, and why they continue to see success across every age group, gender, and BMI class.

All that, plus the Flava of the Week about CVS’ intention to launch a new consumer engagement app. How do they describe the platform they’re building and its benefits, and does this signal a renewed interest in consumer engagement as a top priority?

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(#484)

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How Viome's Systems Biology Approach Unlocks Preventive Health (#483)

Tue, 27 Jan 2026 09:05:00 +0000

Dr. Momo Vuyisich, cofounder of Viome, shares how the concept of systems biology helps us understand prevention, how chronic disease and cancer start years before any symptoms emerge, and where precision health is making some pretty incredible new strides.

All that, plus the Flava of the Week about Amazon One Medical’s new Health AI agent. How does this tool stack up against ChatGPT and Claude’s latest healthcare tools, and what does it signal to us to have a third major consumer health AI announcement in the last two weeks?

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(#483)

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WebPT Founder on Trends Shaping Outpatient Care (#482)

Thu, 22 Jan 2026 09:05:00 +0000

Dr. Heidi Jannenga, co-founder and chief clinical officer at WebPT, shares lessons and trends from the forefront of outpatient rehab therapy, including the latest AI-based clinical decision support tools, successes from digitizing home exercise programs, and the shift back to clinician-centered models.

All that, plus our latest Shout Out to those working on digital front doors.

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(#482)

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How Health Coaching & Testing Give You Answers Your Doctor Doesn't Have (#481)

Tue, 20 Jan 2026 09:05:00 +0000

The founders of Forevity Health, Taylor Wright and Josh Hall, discuss their mission to make preventive health more obtainable, the evolution of health coaching and longevity, and what they’re learning about consumer health behaviors that might surprise you.

All that, plus the Flava of the Week about the launch of Claude for Healthcare. As the counterpart to ChatGPT’s announcement just days prior, how is Anthropic’s tool positioning itself to help health consumers, and what should we be paying attention to as the GenAI healthcare wars are at a fever pitch?

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(#481)

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CES ’26 Digital Health Tour (#480)

Thu, 15 Jan 2026 09:05:00 +0000

New wearables and connected personal health devices dominated the digital health hall at CES '26. Jared gives you a tour of what caught his eye, including news from Bhuvan Srinivasan, Chief Business Officer at Ultrahuman, Bruno Carriel, Head of Product Development at Withings, and Jonathon Baggia, Global Marketing Manager for Renpho.

All that, plus our Shout Out to listeners in the GLP-1 space.

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(#480)

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Ready to Change the World? Bring Healthcare Access to Schools (#479)

Tue, 13 Jan 2026 09:05:00 +0000

OnMed CEO Karthik Ganesh joins Alan Washington, President and CEO of 22Beacon, and Earl Martin Phalen, Founder and CEO of Phalen Leadership Academies, for an inspiring exploration of the connection between healthcare access, academic performance, and success in life.

All that, plus the Flava of the Week about the announcement of ChatGPT Health. Why is the consumer point of view underrepresented in how the provider community is responding, and why is it important to lead with optimism as we learn how it works?

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(#479)

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The ROI of Consumer Experience Orchestration (#478)

Thu, 08 Jan 2026 09:05:00 +0000

Praia Health CEO Justin Dearborn and VP of Strategy & Operations Doug Grapski discuss the greatest opportunities for health systems to lead out in orchestrating consumer experiences. Don't know what that means? Doug describes it at a 3rd-grade level.

All that, plus a rapid fire round and the first of our new Shout Out segments.

Healthcare Rap is partnering with Healthcare Now Radio to create the largest and most trusted thought leadership platform for consumer health. Contact Jared Johnson at jared@ulteradigital.com to learn how your organization can be part of it today.

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Aledade CEO Shares Real Results For Value-Based Care (#477)

Tue, 06 Jan 2026 09:05:00 +0000

Dr. Farzad Mostashari, Co-Founder and CEO of Aledade, shares how they prevented 267,000 hospital and ED visits in 2024, other real results for value-based care, and why blood pressure control is one of his favorite KPIs.

All that, plus the the Flava of the Week about the Rap Remix in ’26. Why does our show keep evolving, and how do we hope our new Rap intro encourages you to champion the consumer POV?

(#477)

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2026 PREDICTIONS SERIES: Jared, Zain & James (#476)

Tue, 30 Dec 2025 09:05:00 +0000

Jared and Zain wrap up 2025 and the annual Predictions Series with O.G. guest co-host James Gardner. They keep themselves accountable to last year’s predictions and share seven new trends they're watching heading into 2026.

All that, plus the Flava of the Week about the two opposing perspectives of digital health. How did Ryan Howells recently describe the dichotomy of digital health’s current state, and how can we join the side that feels optimistic and energized by the work that’s being done?

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This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare.

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2026 PREDICTIONS SERIES: Jane Sarasohn-Kahn & Amy Heymans (#475)

Tue, 23 Dec 2025 09:05:00 +0000

The annual Predictions Series continues with popular returning guests Jane Sarasohn-Kahn and Amy Heymans sharing where they see consumer health heading in the coming months and years, including some pretty big trends that may surprise you.

All that, plus the Flava of the Week about CMS’ new ACCESS model. What chronic conditions is it targeting, and could this be a pivotal moment for digital health?

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2026 PREDICTIONS SERIES: Ryan Howells & Kristen Valdes (#474)

Tue, 16 Dec 2025 09:05:00 +0000

Our annual Predictions Series kicks off with Ryan Howells, Principal at Leavitt Partners, and Kristen Valdes, Founder and CEO of b.well Connected Health, as they have fun and offer predictions about consumer health in 2026 and beyond. Stay tuned as they share a vision of how today’s health IT policies and investments can make tomorrow’s consumer-centered ecosystem a reality. Spoiler alert: it’s about implementing open standards.

All that, plus the Flava of the Week about CMS’ health tech ecosystem. What progress did their latest health tech event represent, and how important is the vision of interoperability that they’re creating?

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This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare.

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(#474)

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Pushing Through Chaos: More Candid Talk About Careers & Leadership (#473)

Tue, 09 Dec 2025 09:05:00 +0000

Scott Schuster and Therese Lockemy join Jared for his latest candid conversation about careers and leadership at the intersection of healthcare, marketing, and technology. Even in one of the industry’s most challenging times, they find encouragement and acknowledgement while getting very real about how to navigate unexpected twists and turns.

All that, plus the Flava of the Week about GoodRx disrupting the GLP-1 marketplace. What could be the ripple effects of their new low-price offerings on consumer health behaviors, and where else might GoodRx take their formula of telehealth and discount prescriptions?

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This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare!

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The Only Metric That Matters: Jim Murray on AI Adoption Done Right (#472)

Tue, 02 Dec 2025 09:05:00 +0000

Jim Murray, Managing Director of the BDO Center for Healthcare Excellence and Innovation, shares how leaders can balance the excitement of AI innovation with the discipline of proper planning, how he helps organizations decide where to invest first, and why adoption might be the only metric that really matters.

All that, plus the Flava of the Week about the Pharma Direct-To-Patient (DTP) trend. Where are Pharma giants placing their bets, and how aggressively are they pushing to own more of the consumer relationship?

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This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare!

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HLTH '25: TikTok (#471)

Wed, 26 Nov 2025 17:30:52 +0000

Live from HLTH '25: Manuel Hoyer, Head of Industry for Health & Wellness for North America at TikTok, shares what’s driving health & wellness to be one of the fastest-growing categories on the platform, some simple ways to intentionally build trust with health-related content, and how consumers take action based on what they engage with on TikTok.

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This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare!

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Amazon’s First Nutrition Partner (#470)

Tue, 25 Nov 2025 09:05:00 +0000

Sam Faycurry shares how Fay Nutrition became Amazon’s first nutrition partner, what it means for consumers, and how to make dieticians be a part of more everyday moments.

All that, plus the Flava of the Week about doctors still resenting patients for doing their own research. Why did the co-founder of Open Evidence say that informing patients makes physicians’ lives harder, and what have we learned about where consumers actually look for health information in the Age of ChatGPT?

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This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare!

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HLTH '25: Counsel Health, Marathon Health & Gene By Gene (#469)

Wed, 19 Nov 2025 21:30:36 +0000

Live from HLTH '25: Dr. Muthu Alagappan, Founder and CEO of Counsel Health, Ryan Jacobs, SVP of Strategy & Partnerships at Marathon Health, and Lior Rauchberger, CEO of Gene By Gene, discuss the latest opportunities for consumers to get answers from preventive care and genomics.

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When To Dig Deeper Into Your Personal Health: Lyv Health Founder (#468)

Tue, 18 Nov 2025 09:05:00 +0000

Andrea Corleto shares how her own lack of answers led to founding Lyv Health, how to know when it’s time to dig deeper into your personal health, and why women’s longevity has been a blind spot but is now a substantial opportunity in the space.

All that, plus the Flava of the Week about Peloton’s new research study exploring how targeted exercise can alleviate menopause symptoms. What is their goal of teaming up with ReSpin Health, and how does it transcend a traditional brand partnership?

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HLTH '25: Health Gorilla, Komodo Health & Welldoc (#467)

Thu, 13 Nov 2025 21:54:42 +0000

Live from HLTH '25: Welldoc’s Chief AI Officer Anand Iyer, Health Gorilla CEO Bob Watson, and Komodo Health President and Co-Founder Web Sun and Head of Revenue Strategy John Wollman discuss the latest advancements in personal health data.

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Does Care Orchestration Mean What You Think It Means? (#466)

Tue, 11 Nov 2025 09:05:00 +0000

Matt Blosl joins us to share some of his observations from his first few months as CEO of DexCare, how the concept of care orchestration helps health systems see care journeys from the consumer’s POV, and the tsunami of innovation that’s already washing ashore.

All that, plus the Flava of the Week about Best Buy Health’s senior care products. Why is their new digital shopping experience a good reminder to focus on products that don’t get a lot of fanfare, and how can we each play a bigger role in accelerating the adoption of consumer health?

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This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare!

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HLTH '25: Verily, Ardent Health & Ovatient (#465)

Thu, 06 Nov 2025 09:05:00 +0000

Live from HLTH '25: Anika Gardenhire, Chief Digital and Transformation Officer at Ardent Health, Michael Dalton, CEO and Founder of Ovatient, and Dr. Vindell Washington, Chief Clinical Officer at Verily Life Sciences, discuss the latest advancements in consumer experience, particularly engagement in between healthcare episodes.

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HLTH '25: HyVee Health Exemplar Care, Root & LifeSpeak (#464)

Wed, 05 Nov 2025 18:03:19 +0000

Live from HLTH '25: Dr. Jon Van Der Veer, Founder of Hy-Vee Health Exemplar Care, Dr. Erica Armstrong, Founder of Root Functional Medicine, and Jason Campana, CEO of LifeSpeak, discuss the latest advancements in employee benefits, wellness, and primary care.

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Powering Proactive Patient Use Cases With Agentic AI (#463)

Tue, 04 Nov 2025 09:05:00 +0000

Israel Krush, CEO & Co-Founder of Hyro, dives deep into taking shared responsibility for consumer engagement, the significance of proactive patient care, and he does an admirable job when asked to explain agentic AI to a 3rd grader!

All that, plus the Flava of the Week about Amazon Pharmacy Kiosks. Can such a simple solution meaningfully bridge care gaps, and can the rest of the industry turn this kind of convenience into better outcomes?

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This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare!

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HLTH '25: Kroger Health, Kate Farms & Resmed (#462)

Thu, 30 Oct 2025 09:05:00 +0000

Live from HLTH '25: Jim Kirby, Chief Commercial Officer at Kroger Health, Dr. Christina Valentine, Chief Medical Officer at Kate Farms, and Dr. Carlos Nunez, Chief Medical Officer at Resmed, discuss how nutrition and sleep innovations are using the consumer POV to bridge the gap between traditional sick care and consumer-based well care.

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This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare!

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HLTH '25: Samsung, Brook Health & Town Square Health (#461)

Wed, 29 Oct 2025 09:05:00 +0000

Live from HLTH '25: Oren Nissim, Founder of remote care company Brook Health, Dr. David Buchanan, Founder of the recently launched value-based multispecialty practice Town Square Health, and Dr. Ricky Choi, Head of Digital Health at Samsung, discuss how they’re seeing the consumer POV being incorporated to bridge the gap between traditional sick care and consumer-based well care.

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This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare!

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Superpower Founder's Vision For The Future of Health (#460)

Tue, 28 Oct 2025 09:05:00 +0000

Hold on tight, folks. Max Marchione, Co-Founder of Superpower, gives us a vision of the future of health as more people understand the difference between prevention and enhancing life.

All that, plus the Flava of the Week about the annual HLTH conference. What trends did Jared synthesize from the official media announcements, and how do we push for progress long after the lights turn out at the convention center?

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This show is produced by the Healthcare Rap Community. Come learn how to bridge the gap between sick care and well care as we highlight the consumer POV in healthcare!

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Making Cancer Care Consumer-Friendly (#459)

Tue, 21 Oct 2025 09:05:00 +0000

Mindy Grantham shares insights from her experience as a marketing leader for some of the most well-known cancer centers in the country. You’ll finish this episode feeling hopeful that we can make cancer journeys consumer-centered, and you’ll have a little more empathy for patients who struggle navigating a system that wasn’t built for them.

All that, plus the Flava of the Week about rebuilding consumer trust in healthcare. What lessons did the MDRG team share with our Community, and just how much has trust dropped since the pandemic?

SPOTLIGHT: FRIDAYS

Lose weight with GLP-1 + GIP treatment, lifestyle coaching, and full support, for one transparent price. Everything you need to achieve lasting results: medical guidance, personalized coaching, insurance assistance, and a supportive community. No surprises. No fine print.

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Change Is In the Air for Healthcare Marketers (#458)

Tue, 14 Oct 2025 09:05:00 +0000

Keaton Wright, Founder of Target Continuum, tells us about changes in the air for healthcare marketers, his framework for where to focus with AI, and why he’s more bullish than ever about what’s coming around the corner for those who are working to connect people with care.

All that, plus the Flava of the Week about taking professional risks. How does author and former guest shark Matt Higgins encourage us to approach risks, and how can his words impact our individual journeys?

SPOTLIGHT: FRIDAYS

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How Elektra Health Is Breaking Taboos In Women’s Care (#457)

Tue, 07 Oct 2025 09:05:00 +0000

Jannine Versi, Founder and CEO of Elektra Health, gives a behind-the-scenes look at the gap in women’s health that her startup is addressing, how she uses consumer insights to drive differentiation, and how she’s overcoming historical funding and awareness challenges in the space.

All that, plus the Flava of the Week about using ChatGPT for health advice. What does Time Magazine say about it, and what’s the reality of how health journeys are starting as a result?

SPOTLIGHT: FRIDAYS

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Designing the Future of Heart Health: AliveCor’s Consumer-Centric Approach (#456)

Tue, 30 Sep 2025 09:05:00 +0000

Al Woo, Chief Product Officer at AliveCor, describes how to design personal health devices when consumers seem to expect everything on demand, how to keep clinical integrity without sacrificing consumer usability, and how the future vision of people centric care is going from fixing illness to prevention.

All that, plus the Flava of the Week about Amazon teaming up with nutrition care startup Fay. How can this partnership improve access to digital dietician services, and what obstacles could stand in the way of adoption?

SPOTLIGHT: FRIDAYS

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The Beacon: Advocate Health's People-Based Approach to Wellness (#455)

Tue, 23 Sep 2025 09:05:00 +0000

Dr. J. Nwando Olayiwola is President of the Advocate Health National Center for Clinical & Community Impact, and earlier this year was named President of The Beacon, a new health and wellness center being built in Milwaukee. Dr. O will inspire you with her vision for bringing clinical care together with other services that aren’t always included in the equation to address physical, mental, and social wellness.

All that, plus the Flava of the Week about how states can apply for their share of CMS’ $50B Rural Health Transformation Program. What are the funds for, and why can this being considered a major turning point for 60 million Americans?

SPOTLIGHT: FRIDAYS

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How Noom Is Reducing GLP-1 Side Effects (#454)

Tue, 16 Sep 2025 09:05:00 +0000

Noom CEO Geoff Cook and Chief Medical Officer Dr. Jeffrey Egler highlight early results from the company’s microdosing program, the changes that happen as GLP-1's continue to dominate much of the public conversation about weight loss, and what physicians think about it all.

All that, plus the Flava of the Week about leadership changes at CVS Health. Who is in, who is out, and what do the changes signal about the retail giant’s direction in the near term?

SPOTLIGHT: FRIDAYS

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BONUS: Fall Conference Preview - HLTH, SHSMD, HCIC, CHIME (#453)

Mon, 15 Sep 2025 23:46:51 +0000

Jared shares 5 trends that he expects to see at fall healthcare conferences including HLTH, SHSMD, HCIC, and CHIME Fall Forum.

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How Withings Devices Make Consumers & Clinicians Happy (#452)

Tue, 09 Sep 2025 17:29:27 +0000

Antoine Pivron, Head of Health Solutions at Withings, gives us an inside look at the world of connected health devices, including how their company has evolved from making the world’s first connected weight scale to becoming a B2B partner for healthcare organizations, and how to successfully make consumers AND clinicians happy at the same time.

All that, plus the Flava of the Week about FoodHealth and Soda Health joining forces. How will their collaboration raise the bar for Food As Medicine offerings, and will it ultimately improve nutrition offerings for consumers?

SPOTLIGHT: FRIDAYS

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BONUS: What Consumer-Centered Health Looks Like (#451)

Tue, 09 Sep 2025 02:23:05 +0000

Jared gives 8 examples of what Consumer-Centered Health looks like: Hospital-At-Home Programs, Direct Primary Care, Retail Health, Food As Medicine, Connected Fitness & Wearables, Functional Medicine, Experience Orchestration, and Metabolic Health Programs.

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Oura Is Changing the Game, Again (#450)

Tue, 02 Sep 2025 09:05:00 +0000

Maz Brumand, VP of Product at Oura, gives us a first-hand look at how Oura’s Glucose and Meals features work, how they change the game when viewed with other personal health data, and whether wearables are the new digital front door.

All that, plus the Flava of the Week about the start of Season 12, and the launch of our free new online community. How will these two things help bridge the gap between sick care and well care, and how can you become part of it?

SPOTLIGHT: FRIDAYS

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GREATEST HITS: Our Manifesto for Consumer-First Health! (#449)

Fri, 29 Aug 2025 22:34:11 +0000

(Originally aired in February 2022) Re-live our 200th episode with our most provocative thinking yet! Jared and Zain welcome friends Jill McCormick (TechSpring/Baystate Health), Victor Reiss (UNC Health), and Teri Sun (White Rhino) for an exclusive preview of the Consumer-First Health Group’s upcoming Manifesto, a letter to the healthcare industry outlining what needs to change and how to realistically get it done. In between, listen to several previous guests give a shout out to a favorite moment from our first 200 episodes.

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Why OnMed CareStations Are Gaining Traction (#448)

Tue, 26 Aug 2025 09:05:00 +0000

Karthik Ganesh, CEO of OnMed, talks about how their “Clinic in a Box” is addressing care gaps in underserved areas, why they pivoted to a B2B play, and how consumers and patients seem to have split personalities.

All that, plus the Flava of the Week about the launch of Town Square Health. When will we learn more details about this startup, and can their model deliver on providing consumer-driven care?

SPOTLIGHT: FRIDAYS

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GREATEST HITS: Consumer Health's Bleeding Edge ft. Ben Dillon (#447)

Fri, 22 Aug 2025 09:05:00 +0000

(Originally aired in December 2022) Ben Dillon guides us through Geonetric’s Consumer Health Survey and shares what the data says about consumers' preferences for engaging with providers. You’ll want to hear Ben’s takeaways from the research, what he would do as a marketing leader, and the need for consumer-centered strategy to become more mainstream.

The majority of these insights are just as relevant today, so it’s worth another listen!

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Could Hospitals Really Achieve a 25% Operating Margin? (#446)

Tue, 19 Aug 2025 09:05:00 +0000

Tanay Tandon, CEO of Commure, shares the value of giving providers back time in their day, the difference between augmenting providers and automating care, and how to simplify aspects of the patient experience that seem invisible.

All that, plus the Flava of the Week about a new research paper on the Apple Watch. How far away are we from fitness devices actually detecting diseases at scale, and could the Apple Watch actually have a Check Engine Light for your health?

SPOTLIGHT: FRIDAYS

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This show is produced by the Healthcare Rap Community, bridging the gap between sick care and well care. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#446)

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GREATEST HITS: How to Humanize the Brand Experience ft. Justin Wartell (#445)

Tue, 19 Aug 2025 00:23:24 +0000

(Originally aired in November 2022) Justin Wartell, Managing Principal at Monigle, walks through his agency's Humanizing Brand Experience report. Their extensive research identifies personas in ways that healthcare leaders can use to design consumer-first experiences.

These personas are just as relevant today, so it’s worth another listen!

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You Think GLP1’s Are Popular Now? Just Wait (#444)

Tue, 12 Aug 2025 09:05:00 +0000

You heard it here: Dr. Tim Church, Chief Medical Director at Wondr Health, believes that the popularity of GLP-1's will surge much higher once pill offerings are approved in the coming months. He also shares the current state of preventive health, why it’s easy for everyday people to feel confused about new weight loss options, and what he recommends to do when you feel like your personal health is stuck.

All that, plus the Flava of the Week about the White House health tech event that’s dominated our feeds for the last couple of weeks. Just what was it again, who was there, and what commitments did they actually make?

SPOTLIGHT: FRIDAYS

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GREATEST HITS: Time Is the New Currency ft. Rob Klein (#443)

Tue, 12 Aug 2025 02:58:07 +0000

(Originally aired in August 2022) Rob Klein shares key findings from his firm’s omnibus research report that illustrate how consumers are thinking differently about healthcare and how it impacts everything from attention spans to brand recall.

These consumer insights continue to shape service design today, so anyone who is championing consumer experience will want to pay attention to what this research tells us about changing attitudes and behaviors.

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Can Ovatient's Epic-First Platform Propel Virtual Care? (#442)

Tue, 05 Aug 2025 09:05:00 +0000

Michael Dalton, Founder and CEO of Ovatient, shares how we should be talking about digital front doors in 2025, how to move from a patient portal to a patient journey, and the tech that’s needed to connect beyond episodes of care.

All that, plus the Flava of the Week about the Whoop’s warning letter from the FDA. What are both sides claiming about Whoop’s Blood Pressure Insights feature, and what could be the implications for the broader wearables market?

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GREATEST HITS: Medicine’s AI Disconnect ft. Dr. Justin Norden (#441)

Sun, 03 Aug 2025 00:41:33 +0000

(Originally aired in August 2023) Dr. Justin Norden, now CEO of Qualified Health was an adjunct professor at Stanford Medicine and a partner at GSR Ventures.

He shares highlights from the first-ever collaborate state of healthcare generative AI report.

We thought it would be interesting now that Justin returned as a guest earlier this week (#440) and generative AI has progressed so quickly, so let us know what you think about this one!

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Qualified Health CEO on How AI Is Shaping Health Searches (#440)

Tue, 29 Jul 2025 09:05:00 +0000

In the next 12-24 months, most patient journeys will start with an AI-powered question about their health information, says Dr. Justin Norden, CEO of Qualified Health. He also shares highlights from the company’s launch, where he is seeing generative AI deliver real ROI right now, and how leaders should be thinking about governance and safety, especially as policy is constantly changing.

All that, plus the Flava of the Week about the launch of Amazon Diagnostics in India. How will this new offering impact the home testing space when it launches in the U.S., and how can diagnostics and the broader longevity space alter the starting points of health journeys?

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GREATEST HITS: Dr. Creagh Milford, President, Oak Street Health (#439)

Mon, 28 Jul 2025 23:26:19 +0000

(Originally aired in October 2023) Dr. Creagh Milford was Senior Vice President of Retail Health at CVS Health and is now President of Oak Street Health, the CVS subsidiary. His vision for the role of retail health clinics still serves as a true north for consumer-driven collaboration and reducing fragmentation of care.

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What’s Missing From Many Weight Loss Journeys (#438)

Tue, 22 Jul 2025 09:05:00 +0000

Sina Arham, Co-Founder of Fridays Health, describes the success stories that come when we humanize weight management. He shares how living with obesity in our country feels like living as a second-class citizen, how metabolic health is about more than just prescriptions, and why Fridays blends coaching, community, and habit design in their approach.

All that, plus the Flava of the Week about Samsung acquiring Xealth. Will the move help bridge the gap between wellness and medical care, and is it a signal that consumer companies are investing again in truly connected care?

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GREATEST HITS: An Inside Look at Epic Cheers (#437)

Sun, 20 Jul 2025 03:05:02 +0000

(Originally airing in January and May 2023) This double episode is a compilation of two of the first interviews with Sam Seering, offering exclusive looks at Epic Cheers shortly after it was first announced.

We can all probably use a refresher of where Cheers fits in enabling consumer experiences!

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Why Investors Keep Targeting Consumer Wellness & Fitness (#436)

Tue, 15 Jul 2025 09:05:00 +0000

Neel Bhargava, Partner at NB Group, shares why his firm is investing in fitness and consumer wellness and why their targets also include OnePeak Medical, hospice, and direct primary care.

All that, plus the Flava of the Week about Woebot Health pivoting away from its direct-to-consumer mental health app. Why is Jared focusing on different lessons from the app’s shutdown, and how can we all pivot to build something better for the future?

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GREATEST HITS: Scaling Health Design Thinking With Bon Ku (#435)

Mon, 14 Jul 2025 21:11:58 +0000

(Originally airing in march 2022) Dr. Bon Ku discusses providing spaces for healthcare teams to exercise their creative muscles. Dr. Bon is the co-author of Health Design Thinking, and we apply his thinking to scaling human-centered innovations in healthcare design.

These insights serve as the foundation for consumer-centered healthcare design and marketing, so a refresher can benefit everyone!

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Let’s Change the Food-Buying Environment Ft. Foodsmart CEO Kurt Knight (#432)

Tue, 08 Jul 2025 09:05:00 +0000

Kurt Knight, CEO of Foodsmart, helps us understand food-as-medicine beyond the buzzwords, what "eating well made simple" actually looks like, and where he sees GLP-1’s fitting into the nutrition conversation.

All that, plus the Flava of the Week about Walmart and Soda Health’s new personalized nutritional guidance program. What leads us to believe that the program can gain traction, and what can healthcare leaders learn about converging AI, benefits, and behavior change?

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GREATEST HITS: Health Tech Staffing Trends with David Clark (#433)

Mon, 07 Jul 2025 22:29:01 +0000

(Originally airing in August 2023) Executive recruiter David Clark shares keys for approaching staffing, tips for job seekers, and traits that make a good healthcare executive in today’s up-and-down environment.

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Aaron Watkins & Chris Pace Talk Careers & Leadership (#432)

Tue, 01 Jul 2025 09:05:00 +0000

In one of the most candid conversations ever on the show, Aaron Watkins and Chris Pace join Jared to discuss careers and leadership at the intersection of healthcare, marketing and technology. As the three of them recently found themselves in career transitions at the same time, they don't hold back as they talk stages of grief, how to evaluate new opportunities, encouraging and discouraging aspects of career transitions, the unique formula for leadership in this field, and what they think the future holds.

All that, plus the Flava of the Week about Current Health being reacquired by its original co-founder. What do we know about Best Buy Health’s restructuring, and is this an isolated incident or will reacquisition of digital health players gain traction?

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GREATEST HITS: Staffing the Consumer Revolution with Kelly Gill (#431)

Mon, 30 Jun 2025 23:40:52 +0000

(Originally airing in August 2023) Executive recruiter Kelly Gill from August 2023 shares the high stakes of healthcare organizations hiring for new positions as they strive to become more consumer-oriented, and how it’s more important than ever to be equally optimistic and realistic about job descriptions, qualifications, and contributions.

As this week’s main episode with Aaron Watkins and Chris Pace dives deep into careers and leadership, it’s interesting to hear how Kelly’s approach to staffing is just as relevant two years later.

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EVERYTHING You Need to Know About Privacy & Marketing (#430)

Tue, 24 Jun 2025 09:05:00 +0000

Jessica Holton, Co-Founder of Ours Privacy, gives us hope as she describes how to approach performance marketing in a privacy-first world. She gives a State of the State of developments in privacy over the last couple of years and why we as consumers not only expect personalization in healthcare outreach, but why hospitals and patients need it, too.

All that, plus the Flava of the Week about NOOM’s gamification elements. Can they achieve their vision of being the "Duolingo of health," and what are the benefits to society as more people manage their metabolic health effectively?

SPOTLIGHT: SHED

Shed is revolutionizing health and wellness by making wellness available to everyone. Through personalized nutrition, high-quality supplements, and science-backed wellness strategies, Shed empowers individuals to take control of their health and live longer, healthier lives.

Start your wellness journey today: www.tryshed.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap

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BONUS SERIES: Jared's Top Advice for Nontraditional Entrants (#429)

Mon, 23 Jun 2025 23:25:26 +0000

In the 3rd part of his bonus series of top advice, Jared shares his top 5 insights for nontraditional entrants coming into healthcare.

Don’t overestimate what your brand means in healthcare.
Don’t underestimate the resistance from traditional healthcare.
Don’t confuse the relationship aspects of healthcare with the transactional aspects.
Understand health consumers' buying behavior.
Consumers need you to continue to innovate on their behalf.

SPOTLIGHT: SHED

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TEST DRIVE: Reperio Health At-Home Screening Kit (#428)

Tue, 17 Jun 2025 09:05:00 +0000

Jared and Zain and review their experiences test driving the Reperio Health At-Home Screening Kit and discuss the benefits of being able to get results from the comfort of your home within a matter of minutes.

All that, plus the Flava of the Week about Amazon Pharmacy’s latest new features. How significant is their new caregiver feature and their making PillPack available to Medicare Part D members, and is anyone paying attention to these iterative updates from one of the biggest brands in the space?

VIDEO

Watch Jared's experience with the kit on our brand new YouTube channel:

https://youtube.com/shorts/Gy5O1DlEOdo?feature=share

SPOTLIGHT: SHED

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BONUS SERIES: Jared's Top Advice for Digital Health (#427)

Thu, 12 Jun 2025 09:05:00 +0000

In the 2nd of a 3-part bonus series, Jared shares his top 5 insights for B2B2C digital health companies to understand their role in making healthcare consumer-centered.

The role of digital health companies:

Understand consumers more deeply than anyone else.
Create a product or service so good that consumers demand it.
Educate consumers so they see you as a solution.
Educate health systems / employers / health plans so they understand your value.
Use your brand “for good” (obligatory Wicked reference).

SPOTLIGHT: SHED

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Ryan Howells Wants to Kill the Clipboard! (#426)

Tue, 10 Jun 2025 09:05:00 +0000

Ryan Howells, Program Manager of the CARIN Alliance and Partner at Leavitt Partners, shares how to kill the clipboard in healthcare once and for all. Ryan is reported to be a finalist to lead the ONC, and he recently co-authored a 17-page roadmap for federal policy and the industry to accelerate innovation and cut administrative waste. As an advocate for scaling open data standards at the federal level, his point of view on interoperability is important to understand as federal policy is being written as we speak.

All that, plus the Flava of the Week about LillyDirect adding Alzheimer's care to its platform. Who’s really in charge of the journey when pharma becomes a care coordinator, and what role can Pharma platforms play in the continual evolution of healthcare becoming direct to consumer?

Paper: Kill the Clipboard!: https://leavittpartners.com/wp-content/uploads/2025/03/NEW-Ideas-for-the-Trump-Department-of-HHS_FINAL.pdf

RFI: https://www.federalregister.gov/documents/2025/05/16/2025-08701/request-for-information-health-technology-ecosystem.

SPOTLIGHT: SHED

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BONUS SERIES: Jared's Top Advice for Health Systems (#425)

Thu, 05 Jun 2025 23:22:02 +0000

In the 1st of a 3-part bonus series, Jared shares his top takes on the impact and value for health systems to make healthcare consumer-centered:

Growth Strategy: Consumer experience is a differentiator, not a distraction.
Digital Transformation: Consumer expectations aren’t an obstacle — they’re the accelerator for change management.
Team Development: Every marketer is now in the experience business.
Business Model Innovation: The momentum behind the move to prevention and wellness dwarfs anything that we saw at the peak of retail health.
Personal Development: Being a source of trusted information is a moral imperative, and one of the quickest paths to fulfillment in this field.

SPOTLIGHT: SHED

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How Google is Focusing on the Foundations of Healthcare (#424)

Tue, 03 Jun 2025 09:05:00 +0000

Shweta Maniar, Global Director of Health and Life Sciences at Google, shares how investing in the foundations of healthcare delivery and life sciences innovation will power the evolution from sick care to well care in the years ahead.

All that, plus the Flava of the Week about the launch of General Medicine. What should you know about the new venture from former Amazon and PillPack leaders, and how could their consumer transformation architecture lead to a more "shoppable" consumer experience?

SPOTLIGHT: SHED

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GREATEST HITS: Current Health's CEO On Best Buy’s Care At Home Roadmap (#423)

Mon, 02 Jun 2025 22:16:05 +0000

(Originally airing in February 2023) Chris McGhee, the Co-Founder and former CEO of Current Health, shares the backstory of their health-at-home platform being acquired by Best Buy for $400 Million and offers insights on how care at home plays an important part in creating amazing consumer experiences.

With news last week that Best Buy Health is restructuring, it’s interesting to go back and hear the company’s vision now and the consumer behavior insights on which that vision is based.

SPOTLIGHT: SHED

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Leadership Reflections on the Healthcare System (#422)

Tue, 27 May 2025 09:05:00 +0000

David Kamenir, Vice President of US Enterprise Strategy for Novo Nordisk, reflects on lessons in leadership, strategy, and the accelerated pace of change in healthcare and life sciences, and he shares how he has learned to understand and even predict consumerization trends during more than two decades as a Pharma leader.

All that, plus the Flava of the Week about employee wellness trends. What does WellHub’s latest report tell us from millions of wellbeing data points, and where do employee wellness and digital fitness collide?

SPOTLIGHT: SHED

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ViVE '25: Stephanie Lahr, Chief Experience Officer, Artisight (#421)

Mon, 26 May 2025 21:05:02 +0000

(BONUS EPISODE) Live from ViVE: Stephanie Lahr, Chief Experience Officer at Artisight, shares how computer vision and other smart hospital room technologies can identify some of the friction points that plague clinicians and free them up to spend more time on patient care.

SPOTLIGHT: SHED

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Flourishing: The Next Stage of Consumer Health (#420)

Tue, 20 May 2025 09:05:00 +0000

What do a life score, a public benefit corporation, and boiling the ocean have in common? They’re all part of a big conversation with Gary Druckenmiller and Robert Sundelius that goes in directions we’ve always wanted to go. Are you tired of trying to fix misaligned incentives, or feel like the work you’re doing isn’t making enough change, or wonder why we aren’t talking more about human flourishing instead of just health or wellness? Let’s go there.

All that, plus the Flava of the Week about Whoop’s new hardware. What insights can we get from Whoop 5.0 about our long-term health and performance, and how can its data help you take charge of your health?

SPOTLIGHT: SHED

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ViVE '25: Kent Dicks, CEO, Life365 (#419)

Mon, 19 May 2025 21:59:33 +0000

(BONUS EPISODE) Live from ViVE: Kent Dicks, CEO and Founder of Life365, chats about the amplified power of personal health data, the access challenge for Veterans in rural areas, and a real-life example of collecting remote patient data using balloon and a car charger!

SPOTLIGHT: SHED

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The POV You Need to Hear: Michigan Medicine CEO On Navigating Disruption (#418)

Tue, 13 May 2025 09:05:00 +0000

Dr. Marschall Runge, CEO of Michigan Medicine and Dean of the Medical School at the University of Michigan, shares remarkable perspective on how technology advances, policy changes, and emerging business models are fundamentally transforming the industry — all from his brand new book, The Great Healthcare Disruption.

All that, plus the Flava of the Week about Oura’s newly released Meals and Glucose product features. What new health tracking possibilities do these features unlock for consumers, and what’s next from the world of modern wearables?

SPOTLIGHT: SHED

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This show is produced by the Healthcare Rap Community, the only place to bring together the voices of healthcare leaders and health consumers. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#418)

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HIMSS '25: Joe Brennan, TytoCare (#417)

Fri, 09 May 2025 22:57:16 +0000

(BONUS EPISODE) Live from HIMSS: Joe Brennan, VP of Provider Solutions at TytoCare, discusses how having home-based health exams changes the dynamic of the patient experience.

SPOTLIGHT: SHED

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The Possibilities Where AgeTech and Wellness Intersect (#416)

Tue, 06 May 2025 09:05:00 +0000

Amelia Hay, VP, Startup Programming and Investments at AgeTech Collaborative™ from AARP, highlights the impressive ways that the 50-plus population is engaging in their health, where brain health and loneliness fit in, and how the AgeTech Collaborative is rapidly advancing efforts at the intersection of aging and wellness.

All that, plus the Flava of the Week about the revolutionary winds that are starting to blow again. Are you paying attention to how traditional care is falling further behind, and how can you recommit to be part of the future of health and wellness?

SPOTLIGHT: SHED

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ViVE '25: Travis Rush, CEO, Reperio Health (#415)

Mon, 05 May 2025 22:08:28 +0000

(BONUS EPISODE) Live from ViVE: Travis Rush, CEO of Reperio Health, shares the revolutionary way that patients can measure all of their relevant vital signs from the comfort of their own home within minutes — and no need for a lab.

SPOTLIGHT: SHED

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Tampa General’s Operating System for Innovation (#414)

Tue, 29 Apr 2025 09:05:00 +0000

Dr. Peter Chang, Chief Transformation Officer at Tampa General Hospital, shares insights from his work leading digital transformation, including how they are creating an operating system to drive care coordination and scalability, which aspects of health are NOT delivered by a health system, and the unintended effects of snot truly personalizing digital engagements.

All that, plus the Flava of the Week about generational attitudes towards digital health. What did Rock Health’s latest survey tell us about how each generation feels about virtual health and other offerings, and how can we factor in age while designing consumer-centered experiences?

SPOTLIGHT: SHED

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HIMSS '25: Tanay Tandon, CEO, Commure (#413)

Sun, 27 Apr 2025 03:03:04 +0000

(BONUS EPISODE) Live from HIMSS: Tanay Tandon, CEO of Commure, breaks down the evolution of AI from copilots to autopilots and the opportunities for simplifying healthcare processes.

SPOTLIGHT: SHED

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How Empowering Nurses Benefits Consumers (#412)

Tue, 22 Apr 2025 09:05:00 +0000

Lisbeth Votruba, Chief Clinical Officer at AvaSure, joins the show to discuss how AI-driven virtual care is benefiting consumers and shaping the future of health, as well as an exclusive description of AvaSure’s collaboration with Nvidia and Oracle for an AI-powered virtual concierge.

All that, plus the Flava of the Week about addressing physical inactivity. How can sporting good brands partner with providers, and how is that an entry into a bigger conversation about integrating proactive health with traditional healthcare services?

SPOTLIGHT: SHED

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This show is produced by the Healthcare Rap Community. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#412)

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HIMSS '25: Frank Harvey, CEO, Surescripts (#411)

Sat, 19 Apr 2025 04:35:10 +0000

(BONUS EPISODE) Live from HIMSS: Frank Harvey, CEO of Surescripts, shares how solving prior authorization removes friction and unlocks a new type of experience for patients, physicians, and pharmacists.

SPOTLIGHT: SHED

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How Shed Is Meeting Demand for Longevity, Weight Loss & More (#410)

Tue, 15 Apr 2025 09:05:00 +0000

Morley Baker, Founder and CEO of Shed, discusses the journey of making wellness available to every body, how a pod-based team approach is giving consumers the help that they’ve been asking for, and where some of the newest products and services for cognitive ability and weight management fit into wellness journeys.

All that, plus the Flava of the Week about Alexa+. Will Amazon’s new agentic capabilities make it the AI-powered personal assistant that we have always wanted, and what are some recommendations that we have for it to become a game-changing application for health consumers?

SPOTLIGHT: SHED

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ViVE ’25: Dr. Georgia Gaveras, Co-founder & Chief Medical Officer, Talkiatry (#409)

Fri, 11 Apr 2025 09:05:00 +0000

(BONUS EPISODE) Live from ViVE: Dr. Georgia Gaveras is Co-founder & Chief Medical Officer at leading telepsychiatry provider Talkiatry, and she shares how telepsychiatry reduces care gaps and stigma so more psychiatric needs are met.

SPOTLIGHT: SHED

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Dual Transformation: Keys to Advocate Health's Consumer Strategy (#408)

Tue, 08 Apr 2025 09:05:00 +0000

Jamey Shiels, Senior Vice President of Consumer and Digital Experience at Advocate Health, discusses the tech that supports their consumer experience strategy, where health systems are playing in wellness, and what they need to do in order to successfully engage consumers today.

All that, plus have the Flava of the Week about where the puck is going. What does it mean to focus on connecting journeys, and how can we usher in the next stage of Consumerism?

SPOTLIGHT: SHED

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HIMSS ’25: Deborah Edberg, MD, Oak Street Health (#407)

Sat, 05 Apr 2025 00:45:06 +0000

(BONUS EPISODE) Live from HIMSS: Dr. Deborah Edberg is the inaugural Chief Wellness Officer at Oak Street Health, and she discusses the intersections of physician wellness and patient experience.

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#407)

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Faster, Cheaper, More Reliable: The Vision For Drone Delivery in Healthcare (#406)

Tue, 01 Apr 2025 09:05:00 +0000

Courtney Johnk, Global Head of Partnerships and Healthcare for Wing, gives the latest on where you would and wouldn’t expect drone delivery to bring value in the healthcare supply chain, how Wing’s partner network brings their service to life, and the quest to bring down healthcare costs across the board.

All that, plus the Flava of the Week about DispatchHealth acquiring Medically Home. What can we expect from this move in the healthcare at home space, and what’s our role as supporters of this consumer-centered care model?

This show is produced by the Healthcare Rap Community. Whether you're actively working to make healthcare more consumer-centered or just want to know the latest options for your own health and wellness journey, this community is for you! (#406)

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HIMSS ’25: Ed Marx, A Chat With A Legend (#405)

Tue, 01 Apr 2025 00:41:40 +0000

(BONUS EPISODE) Live from HIMSS: One of the best parts about conferences like HIMSS is the opportunity to sit down with friends and legends in the space. Ed Marx happens to be both, and in this bonus episode, he was kind enough to share what he’s paying attention to and why he thinks addressing relationships between vendors and buyers can spark future waves of innovation.

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#405)

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Piedmont’s Douwe Bergsma on Learning From Outside Healthcare (#404)

Tue, 25 Mar 2025 09:05:00 +0000

Douwe Bergsma, Chief Marketing Officer at Piedmont, discusses why their team stopped using the term "Consumer," where patient insights fit in their org structure, and why he doesn’t see an outsider swooping in and saving healthcare.

All that, plus the Flava of the Week about new lower-cost, cash-pay options for Wegovy. How are GLP1's altering healthcare’s definitions of access and experience, and how are they shaping expectations?

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#404)

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HIMSS '25: A.J. Loiacono, Capital Rx (#403)

Fri, 21 Mar 2025 23:23:36 +0000

(BONUS EPISODE) Live from HIMSS: A.J. Loiacono, CEO of Capital Rx, shares a story from a colleague who had three entities on the phone offering different prices for a medical procedure all at the same time, as an example of the unnecessary complexity in claim administration that his team is trying to solve.

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#403)

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Moderna VP on Covid Anniversary, Vaccine Hesitancy & Medical Innovation (#402)

Tue, 18 Mar 2025 09:05:00 +0000

Jared speaks with Dr. James Mansi, VP of Medical Affairs at Moderna, on the 5-year anniversary of COVID-19 lockdown. The conversation goes some places you might not expect, including how we can drive innovation at a faster pace again and where Moderna is focusing for the next 12 months.

All that, plus the Flava of the Week reflecting on the week of March 15th, 2020. How can we reflect on the past so it doesn’t take us another pandemic to prepare for our future?

This show is produced by the Consumer-First Health Group, the community obsessed with making healthcare consumer-centered. (#402)

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HIMSS ’25: Joey Seliski & Franco Cardillo (#401)

Fri, 14 Mar 2025 19:15:19 +0000

(BONUS EPISODE) Live from HIMSS: Joey Seliski, Director of Technology Strategy and Digital Health at Allegheny Health Network, and Franco Cardillo, Executive Director of Digital Transformation Strategy & Operations at MUSC, discuss the importance of health system collaboration and some recent wins that their organizations are celebrating with consumer engagement technologies.

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#401)

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#400! Why We Can’t Stop Yet!

Tue, 11 Mar 2025 09:05:00 +0000

Jared and Zain continue discussing their predictions from a few months ago and what they want to see more and less of in the years ahead.

All that plus the Flava of the Week on what we got wrong about Consumerism 1.0. Why is it so important for us to reframe Consumer Transformation as an opportunity rather than a threat, and how can we use those lessons to be in the driver's seat for the next evolution?

This show is produced by the Consumer-First Health Group, the community obsessed with making healthcare consumer-centered. (#400)

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