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Oliver Garside is the Chief Evangelist of Rounded - an Aussie accounting software built by a freelancer to make other freelancers' lives easier. With a customer satisfaction rating of 99%, he's practically a customer whisperer.  So, if you want to learn how to wow your precious clients and keep them happy, you’ll love what Oliver has to share. It’s a financially responsible episode 631 of The (13 year-old, award-winning) Small Business Big Marketing podcast.

A little more about Rounded co-founder Oliver Garside ...

Oliver Garside is the co-founder and Chief Evangelist ofRounded, an online accounting software built specifically to help Aussie freelancers manage the financial side of their businesses better. Think Xero or QuickBooks without all the unnecessary bells and whistles.

He says he’s his customers’ biggest fan … a line that made me sit up and take notice.

Why? Because, whilst we all pay lip-service to the idea that our customers are everything, I’m not sure enough of us truly live it day-to-day in our own businesses.

To that end, Oliver’s built an industry leading customer success function which consistently achieves a 99% satisfaction rating. 

So, let’s find out what placing your precious customers front and centre actually looks like, how they can play an integral role in optimising your product or service offering, and how to nurture them so they stick around for a very long time.

Oliver, welcome. Where’d the idea for Rounded come from? And what problem were you solving?

BTW, Oliver has generously provided my listeners with a 20% off discount code for Rounded - Simply type Timbo in the Discount Code field when purchasing any 12-month plan.


Businesses that make this podcast possible - Please support them

DELL Technologies - Small business IT solutions

Book Tim Reid to speak or emcee at your next business event

As always, thanks for your support. May your marketing be the best marketing.

Timbo Reid

P.S. Tell me what marketing is working for you - 0480 015 150.

<a href="https://www.patreon.com/marketingpodcast">Join Timbo's Membership and take control of your marketing</a>
Oliver Garside is the Chief Evangelist of Rounded - an Aussie accounting software built by a freelancer to make other freelancers' lives easier. With a customer satisfaction rating of 99%, he's practically a customer whisperer.  So, if you want to learn how to wow your precious clients and keep them happy, you’ll love what Oliver has to share. It’s a financially responsible episode 631 of The (13 year-old, award-winning) Small Business Big Marketing podcast.
A little more about Rounded co-founder Oliver Garside ...
Oliver Garside is the co-founder and Chief Evangelist of<a href="https://rounded.com.au/"> Rounded</a>, an online accounting software built specifically to help Aussie freelancers manage the financial side of their businesses better. Think Xero or QuickBooks without all the unnecessary bells and whistles.
He says he’s his customers’ biggest fan … a line that made me sit up and take notice.
Why? Because, whilst we all pay lip-service to the idea that our customers are everything, I’m not sure enough of us truly live it day-to-day in our own businesses.
To that end, Oliver’s built an industry leading customer success function which consistently achieves a 99% satisfaction rating. 
So, let’s find out what placing your precious customers front and centre actually looks like, how they can play an integral role in optimising your product or service offering, and how to nurture them so they stick around for a very long time.
Oliver, welcome. Where’d the idea for Rounded come from? And what problem were you solving?
BTW, Oliver has generously provided my listeners with a 20% off discount code for Rounded - Simply type Timbo in the Discount Code field when purchasing <a href="https://rounded.com.au/pricing">any 12-month plan</a>.
 Businesses that make this podcast possible - Please support them
<a href="https://www.dell.com/en-au/work/lp/small-business-solutions">DELL Technologies - Small business IT solutions</a>
<a href="https://timreid.com.au/">Book Tim Reid to speak or emcee at your next business event</a>
As always, thanks for your support. May your marketing be the best marketing.
Timbo Reid
P.S. Tell me what marketing is working for you - 0480 015 150.

The most innovative people in the world of small business go one-on-one each week with marketing expert Tim Reid. In this award winning podcast; business owners share where their original business idea came from, how they got it to market and the strategies they used that led to their business’s unprecedented growth. Host Timbo Reid’s curiosity for what makes business owners tick and his passion for small business success means that every episode is chock full of marketing gold that will help you build that beautiful business of yours into the empire it deserves to be. 

For more episodes download the free LiSTNR app

www.SmallBusinessBigMarketing.com | Tim Reid chats with amazing business owners and marketers.

The Small Business Big Marketing Podcast with Timbo Reid

The most innovative people in the world of small business go one-on-one each week with marketing expert Tim Reid. In this award winning podcast; business owners share where their original business idea came from, how they got it to market and the strategies they used that led to their business’s unprecedented growth. Host Timbo Reid’s curiosity for what makes business owners tick and his passion for small business success means that every episode is chock full of marketing gold that will help you build that beautiful business of yours into the empire it deserves to be.

The most innovative people in the world of small business go one-on-one each week with marketing expert Tim Reid. In this award winning podcast; business owners share where their original business idea came from, how they got it to market and the strategies they used that led to their business’s unprecedented growth. Host Timbo Reid’s curiosity for what makes business owners tick and his passion for small business success means that every episode is chock full of marketing gold that will help you build that beautiful business of yours into the empire it deserves to be.

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